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Terms of Service

Please read these terms carefully before using the Tivimate IPTV service.

Last updated: April 21, 2026

These Terms of Service ("Terms") govern your use of the Tivimate IPTV website at tivimateaiptv.online and our IPTV subscription service. By accessing or using our service, you confirm that you've read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, starting a free trial, or purchasing a subscription, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use our service.

2. Service Description

Tivimate IPTV provides access to a curated library of live TV channels and video-on-demand content delivered over the internet ("IPTV service"). Service is provided on a subscription basis with the following plans available:

  • Monthly, quarterly, semi-annual, and annual subscription options.
  • 1-screen, 2-screen, and multi-screen connection tiers.
  • A free 24-hour trial available once per account.

Channel availability, content, and features may vary by region and are subject to change without notice.

3. Account Creation

  • You must provide a valid email address to create an account.
  • You're responsible for keeping your account credentials secure.
  • You may not share your credentials with third parties. Each subscription is for personal, household use only.
  • You must be at least 18 years old (or the age of majority in your jurisdiction) to subscribe.

4. Acceptable Use

You agree to use the service only for lawful purposes and in a way that doesn't infringe the rights of others. You may:

  • Stream content on your own devices for personal, non-commercial viewing.
  • Use the service in your household on the number of simultaneous connections permitted by your plan.

5. Prohibited Uses

You must not:

  • Share, resell, or redistribute your account credentials or access to the service.
  • Use automated tools, bots, or scripts to access the service.
  • Attempt to bypass any geo-restrictions or security measures.
  • Record, capture, or store any content from the service for redistribution.
  • Use the service for any commercial purpose without our express written permission.
  • Engage in any activity that disrupts or overloads our servers or network infrastructure.

Violation of prohibited use terms will result in immediate account suspension without refund.

6. Payment & Billing

  • All prices are displayed in USD. Applicable taxes may be added at checkout.
  • Payment is processed securely by third-party providers (Stripe, PayPal, or cryptocurrency). We don't store your payment details.
  • Subscriptions renew automatically on the anniversary of your purchase date unless cancelled.
  • You'll receive a reminder email before renewal. It's your responsibility to cancel before renewal if you don't wish to continue.

7. Cancellation

You can cancel your subscription at any time by contacting support via WhatsApp or our contact form. Cancellation takes effect at the end of your current billing period. Access continues until the period ends.

8. Refunds

Refund eligibility is governed by our Refund Policy. In short: a 24-hour money-back guarantee applies to first-time purchases only. Renewals are non-refundable.

9. Service Availability

We aim to maintain 99.9% service uptime. That said, we don't guarantee uninterrupted access. We're not liable for downtime caused by:

  • Internet connectivity issues on your end.
  • Scheduled or emergency maintenance.
  • Events outside our control (force majeure).
  • Channel provider outages or content licensing changes.

10. Intellectual Property

All content delivered through our service is owned by or licensed to the respective content providers. Tivimate IPTV does not own the broadcast content. All website design, code, and branding is the property of Tivimate IPTV.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Tivimate IPTV shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the service. Our total liability to you for any claim arising from these Terms won't exceed the amount you paid for the current subscription period.

12. Indemnification

You agree to indemnify and hold harmless Tivimate IPTV, its employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of the service.

13. Governing Law

These Terms are governed by applicable international commercial law. Any disputes shall be resolved through good-faith negotiation first. If unresolved, disputes shall be submitted to binding arbitration.

14. Changes to Terms

We reserve the right to update these Terms at any time. We'll update the "Last updated" date above. Continued use of the service after changes means you accept the updated Terms.

15. Contact

Questions about these Terms? Reach us via our contact page.